Refund and Returns Policy

At Pet Accessory, we are committed to providing our customers with high-quality products to enhance the well-being of their beloved pets. Our dedication to pet hygiene and health security is paramount, which is why we uphold strict policies regarding refunds and returns.

Refund Policy

Due to our unwavering commitment to pet hygiene and health security, we do not offer refunds on any of our products. We understand the importance of maintaining the highest standards of cleanliness and safety for pets, and as such, we cannot accept returns of items once they have been purchased and delivered.

Returns Policy

While we do not provide refunds, we are here to assist you in any way possible to ensure your satisfaction with our products. In the rare event that you receive a damaged or defective item, please contact our customer service team within 14 days of receiving your order. We will gladly work with you to resolve the issue and provide a suitable solution, such as a replacement or store credit.

Cancellation Policy

Once an order has been placed, it cannot be cancelled or modified as our processing system is designed to swiftly fulfil orders to ensure prompt delivery to our customers.

Contact Us

If you have any questions or concerns regarding our refund and returns policy, please don’t hesitate to contact our customer service team.

Thank you for choosing Pet Accessory for your furry care needs. We appreciate your understanding and cooperation regarding our refund and returns policy as we strive to maintain the highest standards of pet hygiene and health security.