Privacy Policy

At Pet Accessory, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website or use our services.

Who we are

We are Pet Accessory, a pet shop in the UK selling eco-friendly and chew-resistant pet accessories.

How We Use Your Information

We use the information we collect for the following purposes:

1. To Provide and Improve Our Services: We use your information to fulfil your orders, provide customer support, and improve the quality of our products and services.
2. To Communicate With You: We may use your contact information to send you important updates, newsletters, promotional offers, and other communications related to our products and services.
3. To Process Payments: If you make a purchase through our website, we use your payment information to process your transactions securely.
4. To Personalize Your Experience: We may use your information to personalize your experience on our website, including recommending products that may interest you based on your past purchases and preferences.
5. To Prevent Fraud and Ensure Security: We may use your information to detect and prevent fraudulent activities and ensure the security of our website and services.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. Here is the Gravatar service privacy policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who assist us in providing our products and services, such as payment processors, shipping companies, and IT service providers.
2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.
3. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We take the security of your personal information seriously and take appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to safeguard your information.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. You may also have the right to object to the processing of your information or to request that we restrict the processing of your information in certain circumstances.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website and updating the “Last Updated” date at the top of the page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.